Professional, Strategic Support When You Need It Most
Crisis Management Agency
Disaster can strike at any moment in the business landscape and cause irreparable reputational damage.
Crisis management can help safeguard your reputation and ensure continued trust in your brand.
Our experienced team of crisis management experts will respond swiftly and strategically, whether you’re experiencing a crisis right now, you anticipate an issue in the near future or you want to be prepared in the event of major incidents.
FACING A CRISIS TODAY
Understanding the nature of crises
Crises are diverse and often unpredictable, each with the potential to disrupt your business and damage your reputation.
They can be unavoidable events like natural disasters, operational restructures that could spark a public backlash or reputational issues. No matter your crisis scenario, we’ll develop an effective crisis management strategy.
We recognise that no two crises are the same. That’s why take a bespoke approach to your unique situation, tailoring our crisis management plans to address the specific challenges your organisation faces.
Whether it’s reputational risk or operational disruption, our team is equipped to handle even the most complex crises with precision and expertise.
Have a potential crisis evolving?
Here’s what you’ll get
The benefits of our professional crisis management
Preparation
Unpredictable events can catch you off guard. But with our crisis management planning, you’ll always be prepared with a clear, actionable strategy in place.
Reputation protection
With many crises, the biggest risk to your business is irrevocable reputational damage. Our strategic approach to crisis communication plans will help protect your brand’s image in even the most challenging situations.
Expertise and experience
With reputation management experts, former journalists and news specialists, our team has extensive and wide-reaching expertise. We know how employees, customers, the media, investors and other stakeholders will react to a rolling issue.
Quick response
Time is off the essence when a PR crisis strikes. Our 24/7 rapid response services mean we’re there when you need us – no matter how urgently.
Comprehensive support
An immediate response is important, but in times of crisis, ongoing reputation management and damage limitation is essential. From initial response to post-crisis recovery, we’re there for you the whole way. We ensure your business emerges stronger and more resilient.
Want to discuss how you can prepare to communicate as part of your corporate crisis planning process?
We pride ourselves on being strategists who work intelligently, quickly, and flexibly, leading your campaigns or helping to feed into them with the determination to make a visible difference.
Crisis management planning
Effective crisis management ideally starts long before a crisis occurs. Our crisis management planning service will prepare your organisation for any eventuality, ensuring you’re ready to respond swiftly and effectively if your business nightmare becomes a reality.
10/10 for the crisis management training. It was insightful, interesting and terrifying in equal measure – as a board we learnt so much and feel better equipped to respond professionally.
IMPROVING THE VISIBILITY OF YOUR ONLINE PRESENCE
Rapid response and crisis handling
When a crisis strikes, the ability to respond quickly and effectively can be the difference between recovery and long-term damage. Polymedia’s rapid response service provides immediate support so you can respond swiftly in a demanding environment.
Immediate mobilisation
As soon as crisis hits, our dedicated team springs into action. We quickly assess the situation, gather the necessary facts and work with you to develop a strategic response plan that’ll allow you to address it immediately.
Real-time communication
Effective communication is non-negotiable. We manage all aspects of your external communications, including media relations, social media strategy and communication with key stakeholders. We’ll make sure you’re communicating the right messages in real time, minimising the risk of misinformation and maintaining control over the narrative.
Collaboration with legal and communications team
We work closely with your internal legal and communications teams to ensure that our crisis response is aligned with your broader business objectives. This means everything we do is legally sound and strategically effective.
Ongoing adaptation
Crises can evolve rapidly, and our strategies evolve with them. We continuously monitor the situation, adapting our approach as new information emerges and circumstances change. We’re always one step ahead of your crisis.
By offering a rapid, comprehensive response, we help you navigate the most challenging crises with confidence and control.
COMMUNICATION AS PART OF RISK ASSESSMENT
Crisis planning
All quality businesses have threat and risk assessment processes, and operational threats are identified and planned for. But does communicating through those form part of your planning process?
In the heat of an evolving crisis, knowing and trusting your consultancy team and instinctively knowing agreed parameters, ensures you have the best chance of communicating effectively.
Who should be informed? How? Who can speak? Who can make decisions and what if they’re uncontactable?
Who is great in front of the camera under pressure? Are they media trained? Do they understand the sensitivities of the business?
All this and more is covered in our in-depth crisis and issues planning programmes. It’s essential operational and management training and ensures the best outcome if the nightmare becomes a reality.
Crisis media training
Brands can be damaged or destroyed by a poor communications response to an issue or crisis. It’s critical to have a team which can communicate effectively and make your voice heard if you’re in the spotlight.
Putting key players through their paces with changing scenarios in advance of an issue lays the foundation stones of good media handling.
Our own team of professional reputation management specialists, journalists and news videographers, devise bespoke crisis media training courses from a three-hour basic introduction to media handling, to two-day intensive crisis training tailored for your business.
Please get in touch to discuss how we may be able to help prepare your business, should the unthinkable become the reality.
Our clients include...
Polymedia have a proven track record of delivering successful campaigns for clients nationwide for over 20 years.
View a collection of our work.
Get in touch
Call for an informal chat, complete the form or email us and get a quick response.
01329 822 866
We'd love to meet you
Whatever your sector, whatever your objectives, we’d love to meet with you to discuss your business and how our public relations agency can help.
This initial PR consultation is without charge-and from there, we develop bespoke proposals tailored to your business and its objectives.
Get in touch for a chat about how we can deliver impact-not just noise-for your business.
IMPROVING THE VISIBILITY OF YOUR ONLINE PRESENCE
Why choose Polymedia as your digital PR agency?
You don’t need just any agency to deliver on your business objectives. You need one with a history of success. Here’s why a Polymedia partnership is the one for you:
History of Success
Our proven track record of delivering successful B2B and consumer digital PR campaigns speaks for itself.
Our reputation for excellence is built on years of experience, strong relationships with journalists and a commitment to achieving outstanding results for our clients.
An integrated campaign
As a full-service digital PR agency, we offer a holistic approach that integrates all aspects of communication:
- traditional PR
- SEO
- content marketing
- social media
- branding
- website design.
This comprehensive service ensures that all your PR efforts work together seamlessly to amplify your brand’s presence and drive measurable results.
Director-led Teams
You don’t just get specialists at Polymedia, you get the best specialists. Every campaign is led by one of our experienced directors.
They’re supported by a powerhouse team of specialists, including SEO experts, creative content creators and seasoned PR professionals. How’s that for value for money?
